Skip to content

Go back to the homepage of this report2018

Search
Close
My report0
Nederlands
NS.nl
Menu
  • Summary
  • Annual report 2018
  • Financial statements 2018
  • Financial statements 2018
Content Subject
Remove your selection(s)
  • 2018 in a nutshell
  • Foreword by the CEO
  • The profile of NS
    • About the scope of this report
  • Our strategy
    • Strategy development (2020 -2025)
    • How NS adds value to society
    • Our value creation model
  • Activities in the Netherlands

  • Results for 2018
  • The train journey experience
    • Customer satisfaction on the main rail network
    • Customer satisfaction on the HSL South
    • Hospitality
    • The train experience
    • Improved journey information
    • Customer Service and social media interaction
    • Personal safety
    • International connections
    • Ease of payment in public transport
    • ‘Better and More’: developments on and around the track
    • Pleasant use of time
    • Innovations
  • Operational performance
    • Punctuality on the main rail network
    • Punctuality on the HSL South
    • Quality of NS connections to other carriers
    • Chance of getting a seat on the main rail network
    • Seat availability at peak times on the HSL South
    • New and upgraded rolling stock
    • Availability of trains
    • Cooperation during planned or unplanned interruptions to the service
    • 2019 Timetable
    • Accessibility
    • Railway safety
    • Energy
    • Promoting the recycling of materials, reducing waste
  • World-class stations
    • The station experience
    • Hospitability and a pleasant stay
    • Travelling without barriers
    • Retail at the station
  • Operations abroad

  • Abellio
  • Abellio’s strategy
  • Abellio UK
    • 2018 Overview
    • Outlook for 2019
    • Greater Anglia
    • Merseyrail
    • ScotRail
    • West Midlands
    • Abellio UK Bus
  • Abellio Germany
    • 2018 overview
    • Outlook for 2019
    • Abellio Rail NRW GmbH (ABRN)
    • Abellio Rail Mitteldeutschland GmbH
    • WestfalenBahn GmbH
  • Looking ahead
    • Expected developments in the long term
  • NS Group

  • Report by the Supervisory Board
    • Who’s who on the Supervisory Board
    • Remunerations of the Executive Board
    • Personal details – Executive Board
  • Corporate governance
  • Organisation of risk management
    • Group risks
      • Safety
      • Non-compliance
      • HSL service
      • Infrastructure capacity
      • ERTMS
      • IT reliability
      • Capacity to make improvements
      • Inadequate operating result
      • Market regulation
      • NS’s investments abroad
  • Finances in brief
    • Operating revenue
    • Operating expenses
    • Underlying result from operating activities
    • Net finance income
    • Income tax
    • Other tax information
    • Profit for the period and profit appropriation
    • Equity and total assets
    • Investments
    • Financing
    • Financial position
    • 2019 and beyond
    • NS and taxes
  • Our impact on the environment and on society
    • Socioeconomic impact of mobility and journey time
    • Socioeconomic impact of safety
    • Socioeconomic impact on health through a more active lifestyle
    • Socioeconomic impact of training, employability of staff and diversity
    • Socioeconomic impact of expenditure
    • Case study: Social impact of international mobility between Amsterdam and Paris
  • NS as an employer
    • Recruitment
    • Diversity and inclusiveness
    • Learning at NS
    • Employee participation
    • Staff engagement
    • Sickness absence
  • Organisational improvements
    • NS Code of Conduct
    • Integrity and compliance
    • Leadership at NS
    • Care for the privacy of our passengers and staff
    • Occupational safety
    • Legal aftermath of the public transport tender in Limburg and ACM’s fine
  • Dialogue with our stakeholders
    • Stakeholder dialogue diagram
    • Our materially relevant themes
    • Strategy and materially relevant themes
    • Sustainable development goals
    • Our performance in a wider context
    • Sustainable procurement
    • Transparency
  • Scope and reporting criteria
  • Financial statements

  • Financial statements
    • Consolidated income statement for 2018
    • Consolidated statement of comprehensive income for 2018
    • Consolidated statement of financial position as at 31 December 2018
    • Consolidated cash flow statement for 2018
    • Consolidated statement of changes in equity
    • Notes to the 2018 consolidated financial statements
    • General
    • Section 2 Result for the year
    • Section 3 Fixed assets and investments
    • Section 4 Working capital
    • Section 5 Financing, Financial risk management and financial instruments
    • Section 6 Other disclosures
  • Company financial statements
    • Company statement of financial position as at 31 December 2018
    • Company statement of income 2018
    • Accounting policies applied for the financial statements
    • Notes to the company balance sheet and income statement
  • Other information
  • NS ten-year summary
  • Definitions

Reporting

  • Social (20)
  • Financial (21)

Accountability

  • Objectives (10)
  • Results (56)
  • Looking ahead (10)
  • Summary (15)

Activities

  • Passengers (27)
  • Rolling stock (14)
  • Stations and retail (11)
  • Abroad (22)

Themes

  • An attractive physical offering (13)
  • Optimising the customer experience (17)
  • World-class stations (7)
  • Performance on HSL South (8)
  • Perfect execution (18)
  • New and upgraded rolling stock (3)
  • Organisational improvement (11)
  • Safe and sustainable travel (12)
  • Abellio (19)
  • NS as an employer (8)

Subject

  • Accessibility (1)
  • Irregularities in Limburg (1)
  • 2015-2024 franchise (2)
  • Ease of payment (1)
  • Punctuality (4)
  • Customer satisfaction (8)
  • Safety (including personal safety) (5)
  • Journey information (2)
  • Diversity (1)
  • Timetable (1)
  • International connections (1)
  • HR (8)
  • CO2 (3)
  • Energy (2)
  • Waste (2)
  • Rewards (2)
  • Auditor (2)
  • Revenue (1)
  • Bicycles (1)
  • Purchasing policy (1)
  • ProRail (4)
  • Ministry (3)
  • Abellio (17)
  • Hospitality (4)
  • Seat availability (1)

Organisation

  • Executive Board (8)
  • Supervisory Board (5)
  • Strategy (7)
  • Finances (22)
  • Risk management (12)
  • Corporate governance (9)

30. Provisions

The purpose of the provision for reorganisation costs is to cover the costs arising from reorganisation measures.

Read article add to My report Added to My report

31. Off-balance sheet arrangements

A number of investigations are under way against NS and/or group companies and various claims have been submitted which are being contested by the company....

Read article add to My report Added to My report

32. Related parties

Transactions with related parties are conducted on an arm’s-length basis.

Read article add to My report Added to My report

33. Events after the balance-sheet date

No matters have come to light after the balance-sheet date that provide further information about the actual situation as at the balance-sheet date.

Read article add to My report Added to My report
Previous
2 3 4 5
Show more results+
Downloads
  • Halfjaarbericht 2019
  • Half year report 2019
  • Press release half year 2019
  • Jaarverslag 2018
  • Annual Report 2018
  • Press release annual report 2018
  • Halfjaarbericht 2018
  • Half year report 2018
  • Press release half year 2018
  • Jaarverslag 2017
  • Annual Report 2017
  • Press release annual report 2017
  • Definities Vervoerconcessie 2019
  • Definities Vervoerconcessie 2018
  • Half year report 2017
  • Halfjaarbericht 2017
  • Press release half year 2017
  • Jaarverslag 2016
  • Annual Report 2016
  • Jaarverslag 2015
  • Annual Report 2015
  • Jaarverslag 2014
  • Annual Report 2014
Contact
  • Contact
  • Corporate website

Archive
  • Website jaarverslag 2017
  • Website jaarverslag 2016
  • Website jaarverslag 2015
  • Website jaarverslag 2014
About this website
  • Copyright
  • Colophon
  • Privacy
  • Cookies
  • Accessibility
  • Sitemap
  • Disclaimer
Social media
  • Twitter
  • Facebook
  • Youtube
  • LinkedIn
Nederlandse Spoorwegen

This website uses cookies to remember your personal preferences and gather statistics. Click here for more information. Yes, I agree No, I do not agree

X