For NS, 2018 was a year with good results on the main rail network. We continued the course that was set in 2017. Passengers were more satisfied and...
NS achieved good results last year. Passengers were more satisfied, and performance on the main rail network in the Netherlands was good. New Sprinter...
NS is a company that is based in the Netherlands and has a single, Dutch shareholder, the Dutch State. In this annual report, published on 28 February 2019,...
To ensure that the Netherlands remains accessible, we put major efforts in 2018 into finding the connections within NS and beyond in order to shape our new...
NS provides sustainable mobility to more than 9 million passengers in the Netherlands every year, which is its contribution to the economic development and...
In 2018, passengers on the main rail network were more satisfied with travel by train than in 2017: 86% of passengers gave a score of 7 out of 10 or...
Despite the HSL South performing less well in a number of areas over the course of the year, passengers were more positive about travelling with the HSL...
Passengers were more satisfied with the hospitality of NS. This is always a focal point for our employees on the train and at stations. For example, we have...
Every year, the Train Experience Monitor measures the scores that 30,000 passengers give for the quality of the trains and one recent journey. This helps...