For NS, 2018 was a year with good results on the main rail network. We continued the course that was set in 2017. Passengers were more satisfied and...
Together with its international partners, NS connects the Netherlands to major cities and regions in Germany, Belgium, France and Britain. Last year, the...
We want to offer passengers a rail service that meets their requirements by giving them a seamless and reliable door-to-door journey, in cooperation with...
Punctuality for passengers (to 5 minutes) was 82.5% in 2018 (83.5% in 2017). There was an anticipated decline after the introduction of the Eurostar and the...
For predictable door-to-door journeys, it is important that passengers have good changeover connections from NS trains to other carriers’ trains.
Seat availability at peak times on the HSL South was 94.0% in 2018. This is lower than in 2017 (96.0%). The reason for this was the substantial passenger...
The risk that the performance delivered in 2018 is not in line with the agreements due to crowded trains, the complexity of HSL South and/or an inability to...
NS bases its policy priorities on material relevance, weighing up the interests of our stakeholders and the actual impact that NS can have on the topic.