NS wants passengers to be confident that they will arrive at their destination at the scheduled time.
Punctuality for passengers (to 5 minutes) was 82.5% in 2018 (83.5% in 2017). There was an anticipated decline after the introduction of the Eurostar and the...
For predictable door-to-door journeys, it is important that passengers have good changeover connections from NS trains to other carriers’ trains.