Customers’ perception of safety at stations and in trains improved in 2018: 90% gave a score of 7 out of 10 or higher, as opposed to 88% in 2017.
To improve railway safety, NS has introduced a single harmonised safety management system (‘1VBS’) for the entire organisation. This creates clear and...
In 2018, NS Stations and its partners once again made improvements to numerous stations. We have invested in facilities that improve the level of...
The risk that NS fails to take sufficient measures to prevent safety incidents, or fails to fulfil its duty of care sufficiently if a serious safety...
More than 1 million trips by train and bus every day mean that NS has a major impact on society in the Netherlands, in terms of mobility, safety, emissions...