Quality of NS connections to other carriers

Performance indicator

Realisation in 2018

Realisation in 2017

Minimum value for 2018

Target value for 2019

Quality of NS connections to other carriers at the major hubs





  • * For 2018, these indicators were changed due to the increase in the number of stations where measurements are made.

For predictable door-to-door journeys, it is important that passengers have good changeover connections from NS trains to other carriers’ trains. We measure this using the percentage of trains on the main rail network that are delayed by less than five minutes on arrival at changeover stations. The number of transfer stations where measurements are made was increased from 18 to 27 in 2018. In 2018, the score for the quality of connections to other carriers was 95.8% (95.0% in 2017). Just like punctuality for passengers, this indicator shows that the new timetable is easy to operate and the connections to other carriers are in order. Where possible, the timetable is adjusted throughout the year to achieve better connections.