Transparency

NS is transparent about its performance. Every month, it reports via www.ns.nl on the latest scores for the KPIs that have been set for the main rail network franchise, with detailed supporting evidence. NS is in the permanent group that is assessed in the Transparency Benchmark. This is a tool provided by the Ministry of Economic Affairs for improving reporting on social matters within the Netherlands. The results are presented in a Transparency Ladder that is made publicly available and widely communicated. Our ambition is to stay in the top ten. In 2018, NS was one of the nominees for the Crystal Prize, which is associated with the Transparency Benchmark (sixth in 2017).