For predictable door-to-door journeys, it is important that passengers have good changeover connections from NS trains to other carriers’ trains.
Passenger-kilometres grew by 2.4% in 2018, partly because of the upturn in the economy. That is why trains are getting increasingly crowded, especially in...
Seat availability at peak times on the HSL South was 94.0% in 2018. This is lower than in 2017 (96.0%). The reason for this was the substantial passenger...
Every working day, NS runs more than 5,000 Sprinter and Intercity trains to provide over 1.3 million train journeys. NS is investing in purchasing,...
NS withdrew an average of 12.4% of the trains for maintenance, repairs and refurbishment on any given day in 2018 (11.4% in 2017).
It very important that the tracks are properly maintained and improved. This can however cause hindrance for passengers. In March, train traffic was subject...
The 2019 timetable is virtually identical to the 2018 timetable. Trains were made longer on a number of routes due to the anticipated growth in passenger...
NS wants everyone to be able to travel without any problems. We make it as easy as possible for passengers to travel independently and offer assistance...
To improve railway safety, NS has introduced a single harmonised safety management system (‘1VBS’) for the entire organisation. This creates clear and...