Together with its international partners, NS connects the Netherlands to major cities and regions in Germany, Belgium, France and Britain. Last year, the...
Through the public transport payment programme, we want to offer customers more choice and convenience when paying for their train journeys.
NS wants passengers to experience their journey time as their own time that they can make good use of wherever possible.
NS wants to be the frontrunner of sustainable mobility with an attractive product.
Punctuality for passengers (to 5 minutes) was 82.5% in 2018 (83.5% in 2017). There was an anticipated decline after the introduction of the Eurostar and the...
Passenger-kilometres grew by 2.4% in 2018, partly because of the upturn in the economy. That is why trains are getting increasingly crowded, especially in...
Seat availability at peak times on the HSL South was 94.0% in 2018. This is lower than in 2017 (96.0%). The reason for this was the substantial passenger...
NS withdrew an average of 12.4% of the trains for maintenance, repairs and refurbishment on any given day in 2018 (11.4% in 2017).
The 2019 timetable is virtually identical to the 2018 timetable. Trains were made longer on a number of routes due to the anticipated growth in passenger...