For NS, 2018 was a year with good results on the main rail network. We continued the course that was set in 2017. Passengers were more satisfied and...
NS is a company that is based in the Netherlands and has a single, Dutch shareholder, the Dutch State. In this annual report, published on 28 February 2019,...
NS provides sustainable mobility to more than 9 million passengers in the Netherlands every year, which is its contribution to the economic development and...
NS is working towards the midterm review in 2019, when the authorities will examine our performance. By making passengers our top priority we are making...
We optimise the journey experience of every passenger to fit the passengers’ key requirements (being in control, freedom and respect) by providing a...
NS wants passengers to be confident that they will arrive at their destination at the scheduled time.
Our goal for 2019 is to deliver the best possible performance, keeping in mind the midterm review, by continuing to make passengers, passengers and...
Over the next few decades, the Netherlands will be facing major economic, social, mobility and sustainability challenges. The world around us is changing fast.
For NS, 2018 was a year in which the organisation could concentrate fully on optimising its performance. NS achieved good results in the franchise KPIs for...