NS withdrew an average of 12.4% of the trains for maintenance, repairs and refurbishment on any given day in 2018 (11.4% in 2017).
It very important that the tracks are properly maintained and improved. This can however cause hindrance for passengers. In March, train traffic was subject...
The 2019 timetable is virtually identical to the 2018 timetable. Trains were made longer on a number of routes due to the anticipated growth in passenger...
NS wants everyone to be able to travel without any problems. We make it as easy as possible for passengers to travel independently and offer assistance...
To improve railway safety, NS has introduced a single harmonised safety management system (‘1VBS’) for the entire organisation. This creates clear and...
The risk that, due to numerous major interruptions to the service, lagging investment and political pressure on ProRail, there will be a shortage of rail...
The introduction of ERTMS is associated with the risk that customers may experience major disruption or that its implementation may not lead to the expected...
NS bases its policy priorities on material relevance, weighing up the interests of our stakeholders and the actual impact that NS can have on the topic.
The sustainable development goals (SDGs) function as the principal framework for the sustainability initiatives of Dutch companies and public authorities up...