NS achieved good results last year. Passengers were more satisfied, and performance on the main rail network in the Netherlands was good. New Sprinter...
Every year, the Train Experience Monitor measures the scores that 30,000 passengers give for the quality of the trains and one recent journey. This helps...
NS wants to be the frontrunner of sustainable mobility with an attractive product.
NS withdrew an average of 12.4% of the trains for maintenance, repairs and refurbishment on any given day in 2018 (11.4% in 2017).
NS wants everyone to be able to travel without any problems. We make it as easy as possible for passengers to travel independently and offer assistance...
To improve railway safety, NS has introduced a single harmonised safety management system (‘1VBS’) for the entire organisation. This creates clear and...
NS uses a lot of materials in trains, workshops, stations and offices. Our goal is to use these materials economically and give them a second life when we...